Refund Policy
If you're unhappy with your session for any reason, please let me know and I'll issue you a full refund. I would never want to accept payment from someone that found their session to be anything less than helpful. I do my best to judge when a reading has gone well or not but that’s not always easy to do, so I try to allow my clients to make that call.
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Any requests for refunds should be made within 2 weeks after the time of your session. Refund requests will be processed within 24 to 48 hours and take an additional 2 to 3 days to reach your account after that. If you're using PayPal, refunds may take 5 - 7 days after the request is processed as the funds have to be transferred to PayPal then back to your account which takes additional time.
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When canceling or rescheduling, please know that I will issue a full refund if given more than 48 hours notice and a partial refund (50%) if given less than 48 hours notice. A "no call/no show" will receive no refund, so please make sure to set any needed reminders and arrive to your session on time. I try to wait for at least 10 minutes after the session starts as I understand things happen, but after that I will be forced to cancel the appointment in order to keep on-time with other upcoming sessions.
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Please click here to view my Refund Request form.